Help
Help and policies
Payments, fixes, refunds and privacy, all in one place.
Help topics
- Pay a deposit or invoice
Card, bank account, Apple Pay, Google Pay or check.
- Prices
Packages start at $750. Your written quote sets the final price.
- Care plan
$150 a month for up to 3 hours of updates. Unused hours do not carry over. Cancel any time.
- Fixes after launch
Defects you report within 30 days of launch are fixed free.
- Ending a project and refunds
You pay $50 per hour for work done. Your deposit counts toward it, and any unused part comes back within 10 business days.
- Privacy Policy
What I receive, how I use it, and how to see or delete it.
- Student and athlete data
How school and team data stays private.
- Terms of Service
Quotes, payment, ownership and support.
- Talk to Jay
Call or text (317) 316-9610, or email kconnect95@outlook.com. I reply within one business day.
For school business offices
- Purchasing. A W-9 on request, and purchase orders are welcome. Send the PO number with your signed quote, and it goes on every invoice.
- Student data. Before I receive any student records, we finish your district's privacy review, including a data privacy agreement such as the SDPC Indiana Alliance standard agreement. The FERPA rules are on the Student and Athlete Data page.
- Accessibility. Apps I build for public schools are built to meet WCAG 2.1 AA, the ADA Title II standard schools must meet by April 2027 or 2028, and you get the test results at launch. Accessibility details.
Have a quick question?
Ask AI Jay, the AI version of me, any time. It answers only from this site and can make mistakes, so for anything important, talk to the real me.